The SYNC view is an extraordinarily useful and easy-to-use tool especially when changing from another software to Silverbucket. All of our integrations can be used by you at any time and any number of times. It is also a great tool if you are just testing the possibilities of Silverbucket in a trial-environment, for example.
Note: if you have customer-tailored integrations created specifically for you, please contact us directly if you have questions about them. These are indicated with the name of your company, for example "people-companyname-integration"
When importing data to Silverbucket it is vital to keep the structure identical to the example datasheet to ensure a flawless import:
- First row contains the names of the headers - it is not necessary to edit the first row. - Second row is where your data starts to get imported - Columns need to be in the same exact order as in the example excel - Rows after the default structure's last column are never read / handled when importing
Ensure a flawless result when using multiple integrations
To achieve the best results when integrating with multiple data files and integrations please follow this order:
1) People or Extended-people
2) Customers or Extended-customers
3) Projects or Extended-projects
4) Competency
Default integrations in every Silverbucket environment
Hour-integration (enabled if requested, support@silverbucket.com) Resourcing-integration (enabled if requested, support@silverbucket.com)
Supported file formats
.XLSX .CSV
Uploading something else for our support to handle
By using the 'send_excel' option you can send a .CSV or .XLSX file for our support to take a look at. This file is sent to us directly and we will take a look at the structure and approach you about the file if necessary. If you have any extra information about the files sent please include it in the files or send us an email to support@silverbucket.com
You will be informed personally by email when the data has been imported to your Silverbucket environment.
