- People Views
- Resourcing With 'Quick Edit'
- Resourcing with 'Grid View'
- Finding and Resourcing the Available & Suitable People for Your Projects
- Soft Booking
- Use Cases for Soft Booking
- Resourcing Log (old "Allocation Notes")
- Allocation Notes
- Resourcing Requests
- In-Depth: Getting an Overview / Utilization Rate of a Specific Target
- Resourcing Intelligence
Competency management in Silverbucket has two main purposes:
- Adding competencies to persons and competency requirements to unassigned roles
- Finding the talent with matching competencies
Other main features include filtering persons with competencies, adding competencies to categories, creating a hierarchy from categories and defining the level of competency when adding competencies to a person. Silverbucket administrators can add and modify competency levels.
This article is mainly focused for admins of Silverbucket.
Every customer can have their own set of competencies in their environment. Adding new competencies and editing / deleting existing competencies can be done by any admin in the environment. The tool for this is located in the admin menu.
In the admin view choose 'Competencies'.
You have 4 different views in the competencies-panel:
1) Manage Categories
Categories can be used to group multiple competencies under one header; you can categorize any way you want and you can create as many categories as you wish.
2) Manage Competencies
In this view you can manage single competencies. By clicking 'Add' you can create brand new competencies.
You can use the Filters to your advantage; when using "Free text search" the system filters based on the competency's name and category.
3) Manage Levels
Levels-view lists every current level found in the system. The level scale applies to every single competency in Silverbucket. You can have your own scaling system (names & amount of different levels) in your environment.
The levels list is in ascending order
- Level in the top (Beginner) is level 1 (lowest level of a particular competency)
- Level in the bottom (Senior) is level 6 (highest level for a particular competency)
When you click 'Add' we get a new row on the levels list; by using the arrows you can re-arrange the list as you wish.
In this example we have added the level 'Intern'. We have left it as the lowest level of competencies levels - this means that the level 'Beginner' is now level 2, Basic is level 3 and so forth. By clicking 'Close' you can save the changes.
4) Manage Users
You can also manage users' competencies in the admin panel. You can search for the desired person in the dropdown list and rapidly adjust their competencies and competency levels.
You can also manage user's competencies straight from their Person's Dashboard, which is a more commonly used practice; remember to have the 'Competencies' area visible!
5) Managing the 'Target Expertise' for competencies
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