My email and password are correct, but I still can't log into Silverbucket
First make sure your login page is the correct login page. The URL is usually in the form of:
If the login page is correct and you still can't login, you can double-check a few things with your organization’s Silverbucket main user / admin:
- You have an account created in the environment
- You have the email address filled in correctly for your account
- Your employment date has started & end date has not expired
- Your account is marked as active
If everything in this article is checked and you still can't log in, please contact our support (firstname.lastname@example.org).
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