This article is mainly focused for admins of Silverbucket.

Competency management in Silverbucket has two main purposes:

Other main features include filtering persons with competencies, adding competencies to categories, creating a hierarchy from categories and defining the level of competency when adding competencies to a person.

Every customer can have their own set of competencies in their environment. Adding new competencies and editing / deleting existing competencies can be done by any admin in the environment. The tool for this is located in the admin menu.

In the admin view choose 'Competencies'.

You have 4 different views in the competencies-panel:

Categories can be used to group multiple competencies under one header; you can categorize any way you want and you can create as many categories as you wish.

In this view you can manage single competencies. By clicking 'Add' you can create brand new competencies.

You can use the Filters to your advantage; when using "Free text search" the system filters results based on the competency's name and category.

Levels view lists every current level found in the system. The level scale applies to every single competency in Silverbucket. You can have your own scaling system (names & amount of different levels) in your environment.

The levels list is in ascending order
- Level in the top (Beginner) is level 1 (lowest level of a particular competency)
- Level in the bottom (Senior) is level 6 (highest level for a particular competency)

When you click 'Add' we get a new row on the levels list; by using the arrows you can re-arrange the list as you wish.

In this example we have added the level 'Intern'. We have left it as the lowest level of competencies levels - this means that the level 'Beginner' is now level 2, Basic is level 3  and so forth. By clicking 'Close' you can save the changes.

You can also manage users' competencies in the admin panel. You can search for the desired person in the dropdown list and rapidly adjust their competencies and competency levels.

You can also manage user's competencies straight from their Person's Dashboard, which is a more commonly used practice. Remember to toggle the 'Competencies' area visible from top-right corner!

You also have an option to show the "desired level" of a certain competency - also known as 'Target Expertise' in Silverbucket. Target Expertise is considered the user's desired level of a certain competency.

Target Expertise can be enabled through the admin-view's System Settings: